What we hold
Your mobile number, which is how you sign in. Your name and email address if you give them. The delivery addresses you save. Your order history, including what you bought and what you paid.
We do not store card or UPI details. Online payments go directly to our payment provider, and card details never reach our servers.
Why we hold it
To take your order, deliver it, issue an invoice as the tax rules require, answer you when you get in touch, and let you reorder without typing everything again.
We keep order records for as long as tax and accounting rules require us to.
Who else sees it
Our payment provider, to take payment. Our delivery staff, who see the name, address and phone number needed to bring your order.
We do not sell your details, and we do not pass them to anyone for advertising.
Your rights
You can ask us what we hold about you, correct anything wrong, or ask us to delete your account. Write to the contact address on our Contact Us page and we will act within 30 days.
Deleting your account removes your personal details. Invoices already issued have to be kept, because the law requires it.